Privacy policy

The data controller is Cocou Maurice HOUNNOU (Dogbo, Benin), reachable at contact@facturweb.com.

When you use the service we collect:

• account data: first and last name, email address, password (stored hashed);
• business data: company name, registration number, billing address, trade;
• the records you enter: clients, quotes, invoices, invoice lines and payment reminders;
• technical sign-in data, required to keep the service secure.

Data is processed to perform our contract with you (providing the invoicing service), to meet our legal obligations around invoicing and accounting, and to keep the service secure under our legitimate interest.

Data is hosted in France. It is kept for as long as your account is active. You can ask for your account to be closed and your data deleted by writing to contact@facturweb.com. Invoices and other accounting records may need to be kept longer to meet the legal requirements that apply to you: they are then kept for the required period, then deleted.

Your data is never sold. It may be shared with the technical processors strictly required to run the service — hosting, email delivery and payment — who act on our instructions and are bound by confidentiality.

If you choose to connect a Google service from the Integrations page, FacturWeb only accesses what the feature you turn on needs:

• Google Calendar: your events and your list of calendars, to create and update your appointments in the calendar you choose;
• Google Drive: only the files FacturWeb creates, to store a PDF copy of the quotes, invoices and credit notes you issue;
• Google Sheets: only the spreadsheet FacturWeb creates, to export your invoices and payments to it;
• Gmail: sending emails on your behalf, so your quotes, invoices and reminders go out from your own address. FacturWeb cannot read, change or delete your emails.

The authorisations granted by Google are stored encrypted. Data received from Google services is used only to provide these features: it is never sold, never used for advertising, and never read by people, except with your consent or where the law requires it. You can disconnect a service at any time from the Integrations page, or remove access from your Google account.

FacturWeb's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Under the GDPR you have the right to access, rectify, erase, restrict, object to and port your data. To exercise any of these, write to contact@facturweb.com. You may also lodge a complaint with your national supervisory authority, or with the French CNIL.