Terms of use

FacturWeb is an online service that lets tradespeople and small businesses create quotes and invoices, track payments and automatically chase unpaid invoices.

The service is published by Cocou Maurice HOUNNOU (Dogbo, Benin). Full details are in the legal notice. By creating an account, you accept these terms.

Using the service requires an account. You agree to provide accurate information and to keep your credentials confidential. Any action taken from your account is deemed to have been taken by you.

The service includes a free plan with no time limit and no payment card required. That plan is subject to monthly volume limits, stated on the Pricing page and shown again inside your account.

Paid subscriptions lift those limits and unlock additional features. Their price depends on the plan, the billing country and the billing period you choose; the exact amount is shown to you before any payment. No payment is ever taken without your explicit agreement.

Paid subscriptions have no minimum term. You may cancel at any time from your account, with no fee and no notice period. Cancellation takes effect at the end of the period you have already paid for, after which the account returns to the free plan and your documents remain readable.

You alone are responsible for the accuracy of the data you enter and for the content of the documents you issue. The service is not a substitute for accounting, tax or legal advice.

We take reasonable measures to keep the service available. Interruptions may occur for maintenance or for reasons outside our control. We cannot be held liable for indirect damages.

Your clients' online payments go through your own account with the provider you choose (Stripe, FedaPay or another provider through a payment link). FacturWeb never holds the funds; your provider's terms apply to those payments.

The integrations you turn on (Google Calendar, Google Drive, Google Sheets, Gmail, online stores) work with your own accounts, and you can disconnect them at any time. Some of the assistant's answers are written by artificial intelligence: check them before relying on them.

How your data is processed is described in the privacy policy. You remain the owner of the data you enter and of the documents you issue.

These terms may change as the service evolves. The version in force is the one published on this page, with its last-updated date. If a change is significant, you are informed before it takes effect.

For any question about these terms, write to contact@facturweb.com.

These terms are governed by the laws of Benin. In the event of a dispute, and failing an amicable resolution, the dispute is brought before the competent courts.